Privacy Policy

Effective date: November 2023
Last updated: February 2026

Coppini Art (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how personal information is collected, used, stored, and shared when you visit or make a purchase from www.coppini-art.com (the 'Website').

By using this Website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following information when you place an order, make an enquiry, or interact with the Website:

a. Personal Information

  • Name
  • Email address
  • Phone number (if provided)
  • Billing and delivery addresses
  • Payment information (processed securely via third-party payment providers - we do not store full payment card details)

b. Non-Personal Information

We may automatically collect certain technical data, including:

  • IP address
  • Browser type
  • Device information
  • Pages visited on our Website
  • Referring websites

2. How We Use Your Information

We use the information we collect to:

  • Process and deliver orders
  • Provide customer service and respond to enquiries
  • Send service-related communications
  • Send marketing emails where you have opted in
  • Improve Website functionality and user experience
  • Prevent fraud and maintain security
  • Comply with legal and regulatory obligations

3. Legal Basis for Processing (UK GDPR)

Under UK data protection law, personal data is processed on the following lawful bases:

  • Contract: to fulfil orders and provide requested services
  • Consent: for marketing communications and non-essential cookies
  • Legitimate interests: to operate, improve, and secure the Website
  • Legal obligation: to meet accounting, tax, and regulatory requirements

4. Sharing Your Information

We do not sell or rent personal data. Information may be shared with trusted third parties only where necessary, including:

  • Shopify (website hosting and ecommerce platform)
  • Payment processors (secure payment handling)
  • Delivery couriers (order fulfilment)
  • Professional advisers or authorities where legally required

All third parties are required to handle data securely and lawfully.

5. International Data Transfers

Because the Website is hosted on Shopify, personal data may be transferred outside the UK or European Economic Area, including to Canada and the United States.

Where this occurs, appropriate safeguards such as:

  • adequacy regulations, or 
  • standard contractual clauses

are used to protect your personal information in accordance with UK GDPR.

6. Cookies and Tracking Technologies

This Website uses:

  • Essential cookies required for site functionality
  • Analytics cookies to understand how visitors use the Website

Non-essential cookies are only placed after your consent via the Website’s cookie banner, in accordance with UK Privacy and Electronic Communications Regulations (PECR).

You can withdraw consent at any time through cookie settings or your browser controls.

7. Data Retention

Personal data is kept only for as long as necessary:

  • Order and financial records: up to 6 years for tax and legal purposes
  • Marketing information: until you unsubscribe or withdraw consent
  • General enquiries: typically retained for up to 24 months

Data is securely deleted or anonymised when no longer required.

8. Your Rights

If you are located in the UK or EEA, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Restrict or object to certain processing
  • Withdraw consent for marketing at any time
  • Request transfer of your data to another provider

To exercise any rights, contact: coppiniart@hotmail.com

9. Complaints

If you believe your data protection rights have been breached, you may lodge a complaint with the UK supervisory authority:

Information Commissioner’s Office (ICO)
Website: https://www.ico.org.uk

We would appreciate the opportunity to resolve concerns first.

10. Data Security

Appropriate technical and organisational measures are in place to protect personal data.
However, no internet transmission is completely secure, and absolute security cannot be guaranteed.

11. Third-Party Links

The Website may contain links to external websites. We are not responsible for their privacy practices and encourage you to review their policies separately.

Additionally, as our store is hosted on Shopify, your information may also be processed in accordance with Shopify's Privacy Policy. For further information, please review Shopify's Privacy Policy here.

12. GDPR Compliance

We are committed to complying with the General Data Protection Regulation (GDPR). If you are located in the UK or the European Economic Area (EEA), your personal data will be processed in accordance with GDPR requirements. This means:

  • We will process your data lawfully, fairly, and transparently.
  • We will only collect personal data that is necessary for the purposes outlined in this policy.
  • You have the right to access, rectify, or delete your personal data, as well as to restrict or object to its processing.
  • If you have any concerns about our data practices under GDPR, please contact us at coppiniart@hotmail.com

13. Children’s Privacy

This Website is not intended for children under 13, and we do not knowingly collect their personal data. If such data is discovered, it will be deleted promptly.

14. Changes to This Privacy Policy

This Privacy Policy may be updated periodically. Any changes will be posted on this page with a revised effective date.

15. Contact Us

Lisa Perry
Email: coppiniart@hotmail.com

Thank you for trusting Coppini-Art with your personal information.